At Bentas, we want you to be completely satisfied with your purchase. You may return any item for any reason within 14 days of delivery for a refund or store credit. Please follow the guidelines below to ensure a smooth return process:

  1. Return Period: You have 14 days from the date of delivery to return your item.
  2. Return Process: To initiate a return, contact us via underneath form and mention your name and order number
  3. Return Conditions:
    • All products must be unworn, unwashed, and in the same condition as when you received them.
    • Items must have all original Bentas tags still attached.
    • Products should be returned in their original packaging.
  4. Return Shipping Costs: Return shipping costs are the responsibility of the customer. We do not cover these costs.
  5. Refunds and Store Credit: Once we receive and inspect the returned item, we will issue a refund to your original payment method or provide store credit. Please allow up to 14 days for the refund to appear in your account.
  6. Condition of Returned Items: We only accept returns for items that are undamaged, unaltered, unsoiled, unused, unworn, and unwashed, other than to try them on. Labels and tags must remain intact.
  7. Contact Us: If you have any questions or need assistance with your return, please contact our customer service team.

for any other questions please do contact us.