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At Bentas, we want you to be completely satisfied with your purchase. You may return any item for any reason within 14 days of delivery for a refund or store credit. Please follow the guidelines below to ensure a smooth return process:
- Return Period: You have 14 days from the date of delivery to return your item.
- Return Process: To initiate a return, contact us via underneath form and mention your name and order number
- Return Conditions:
- All products must be unworn, unwashed, and in the same condition as when you received them.
- Items must have all original Bentas tags still attached.
- Products should be returned in their original packaging.
- Return Shipping Costs: Return shipping costs are the responsibility of the customer. We do not cover these costs.
- Refunds and Store Credit: Once we receive and inspect the returned item, we will issue a refund to your original payment method or provide store credit. Please allow up to 14 days for the refund to appear in your account.
- Condition of Returned Items: We only accept returns for items that are undamaged, unaltered, unsoiled, unused, unworn, and unwashed, other than to try them on. Labels and tags must remain intact.
- Contact Us: If you have any questions or need assistance with your return, please contact our customer service team.
for any other questions please do contact us.